Privacy Policy
Last Updated: September 10, 2026
Mother Ruby Apothecary & Magick Shoppe (“Mother Ruby,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, purchase our products, or communicate with us.
1. Information We Collect
When you visit our website or place an order, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Information you provide when contacting us
- Information needed to process payments
- Website and device information, such as IP address, browser type, and pages visited
We collect information that is reasonably necessary to operate our business, process orders, provide customer service, and maintain our website.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Process payments
- Ship purchases
- Provide customer service
- Respond to questions and requests
- Send order confirmations and other transactional communications
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Maintain website security
- Comply with legal obligations
- Send marketing communications where permitted by law and, when required, with your consent
3. Payment Information
Payments made through our website are processed through third-party payment providers.
Mother Ruby Apothecary & Magick Shoppe does not intentionally store complete credit or debit card numbers or payment security codes on our own systems.
Payment information is handled by the applicable payment processor according to its privacy practices and terms.
4. How We Share Information
We may share personal information when reasonably necessary to operate our business, including with:
- Payment processors
- Website and e-commerce service providers
- Shipping and delivery providers
- Technology and hosting providers
- Analytics or marketing providers
- Customer-service providers
- Professional service providers
- Government authorities when required by law
We do not sell your personal information as a business practice.
5. Cookies & Similar Technologies
Our website and third-party services may use cookies, pixels, analytics tools, and similar technologies.
These technologies may be used to:
- Operate and secure the website
- Remember preferences
- Understand website traffic
- Improve website functionality
- Measure marketing or advertising performance
You may be able to control cookies through your browser or device settings.
6. Marketing Communications
If you provide your email address, we may use it to communicate with you about your orders, questions, account, or other transactions.
If permitted by law, we may also send promotional emails.
You may unsubscribe from promotional emails by using the unsubscribe link included in the message.
We may still send necessary transactional or service-related communications.
7. Third-Party Services
Our website may use third-party services for payment processing, website hosting, shipping, analytics, advertising, communications, and other business functions.
Those services may collect or process information according to their own privacy policies.
Mother Ruby Apothecary & Magick Shoppe does not control the privacy practices of third-party websites or services.
8. Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
9. Information Security
We use reasonable measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
10. How Long We Keep Information
We may retain personal information for as long as reasonably necessary to:
- Complete transactions
- Provide customer service
- Maintain business and financial records
- Resolve disputes
- Prevent fraud
- Comply with legal and tax obligations
- Operate our business
The length of time information is retained depends on the type of information and why it was collected.
11. Your Privacy Rights
Depending on where you live, you may have certain rights concerning your personal information, including rights to request access to, correction of, or deletion of certain information.
You may also have rights concerning marketing communications and certain uses of your information.
To make a privacy-related request, contact us using the information below.
12. State Privacy Laws
Certain states provide residents with additional privacy rights.
Where applicable, Mother Ruby Apothecary & Magick Shoppe will comply with applicable state and federal privacy requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website, services, or legal requirements change.
When we make changes, we will update the Last Updated date at the top of this policy.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Mother Ruby Apothecary & Magick Shoppe
Email: motherrubyapothecary@gmail.com